Information collected through the site
The website may collect contact details, intake responses, uploaded images, payment-related information, and technical website information needed to operate the service and respond to patient requests.
Privacy
Privacy and confidentiality for both the website and patient information.
This page explains, in plain language, how QuickVisitMD is designed to protect patient privacy, treat information as confidential, and handle health information through secure systems.
How information is used
Information may be used to screen requests, communicate with patients, deliver care, coordinate prescriptions and follow-up, process payment, maintain records, and comply with legal or regulatory requirements.
Health information and confidentiality
When a patient begins the care process, QuickVisitMD may create or maintain health information that is treated as confidential medical information. The practice is designed to protect patient privacy and follow applicable privacy rules, including HIPAA obligations and Virginia health-record privacy requirements where they apply.
Sharing information
Information may be shared only as needed to operate the service, provide care, process payment, coordinate with pharmacies, comply with law, or protect health and safety. When outside vendors help run the service, they are used in a way that supports patient confidentiality and applicable privacy obligations.
Patient rights
Patients may ask for a copy of their health information, request an amendment if information is incomplete or inaccurate, ask for confidential communications by a reasonable alternative method or location, request limits on certain uses or disclosures, and submit a privacy complaint.
Record-access requests can be submitted through the records request form. Other privacy requests can be sent to admin@quickvisitmd.com. QuickVisitMD may ask for a written, dated, and signed request and proof of identity or authority before protected health information is released, changed, or sent to a different location.
Records requests
To request paper copies or electronic access to records, use the records request form or send a written request to admin@quickvisitmd.com.
Under Virginia law, the request must identify the patient, describe the records requested, state where the records should be sent, and be dated and signed by the requester. QuickVisitMD may verify identity and authority before releasing records. Within 30 days of an authorized request, QuickVisitMD will provide the records or electronic access, explain if the records cannot be found, identify another record holder if known, or deny the request when the law allows a denial.
Complaints
To file a privacy complaint with QuickVisitMD:
- Send an email to admin@quickvisitmd.com with the patient's name, date of birth, and a description of the privacy concern.
- QuickVisitMD will review the complaint through the practice administrative process and may contact the patient for more detail or identity verification.
- QuickVisitMD will not retaliate against a patient for filing a privacy complaint.
To file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights, use the OCR complaint process to submit a written or electronic complaint directly to HHS.
Practice contact
Privacy questions can be directed to admin@quickvisitmd.com.
Records requests can be submitted through the website records form. Requests for confidential communications, amendments, or privacy complaints can be sent to the same administrative email with the patient's name, date of birth, and the request details. The practice may verify identity or authority before taking action.
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